❓ Frequently Asked Questions
Q1: Are you a manufacturer? Can you do OEM/ODM?
A: Absolutely! We are a professional manufacturer specializing in baking equipment since 2009. We offer both OEM and ODM services and welcome you to visit our facilities.
Q2: What payment methods do you accept?
A: We offer various payment methods including Credit Card, T/T (bank transfer), Western Union, MoneyGram, and PayPal for your convenience and security.
Q3: Do you provide a warranty for your products?
A: Yes, we provide a comprehensive one-year warranty on spare parts to ensure your satisfaction and peace of mind.
Q4: What are the shipping options available?
A: We offer sea freight for economy, air freight for speed, and express delivery for urgent needs. Costs are calculated based on your nearest port, airport, or full address.
Q5: Can the equipment be customized?
A: Yes, we support customization to meet specific requirements for various baking needs, as indicated in our product parameters.
Q6: What is your production capacity?
A: Our current production capacity is approximately 3000 units, ensuring we can handle both small and large-scale orders efficiently.
FSG Logistics
