FAQ
How to buy your products?
You can place an order directly on our online platform or contact our sales team. They will confirm order details such as configuration and shipping to guide you through the process.
What is the payment mode?
We accept payment via T/T Bank Transfer, online Trade Assurance services, Western Union, Money Gram, L/C, and Cash.
What is the delivery time and shipping method?
Lead time is generally within 1 week depending on stock. We offer express, air freight, or sea freight. Door-to-door service including customs and taxes is available for many countries.
What is your after-sale service?
We provide at least one year warranty (excluding consumables). We offer free repairs or parts replacement during the warranty period and lifetime technical support thereafter.
How do we secure transactions?
Our professional medical group holds numerous government certificates and is verified as a Premium Supplier. All transactions are 100% guaranteed for your safety and peace of mind.
Are custom specifications available?
Yes, we provide special specifications and OEM/ODM services tailored to specific customer requirements for medical processing solutions.